Window & Door Repair/Installation & Renovation Company in Elmhurst, IL
With all the competition that exists in the business world, it is very hard to distinguish between companies that sell “value” and those that deliver it. I send you this letter to state that Revisions definitely delivers value in all aspects of your trade: Sales follow-up, customer service, installation, flexibility and price.
There are definitely other companies that sell and install Marvin Windows. Some do it cheaper. I know. I researched and interviewed a number of companies. The purchase of windows for my home was not a project that I took lightly. This is an investment that needs to last for a long time to come. I studied windows, compared price and evaluated customer references.
From early in the sales process, Revisions showed understanding, knowledge, experience and a listening ear. Upon the completion of our initial meeting, Pat D’Amico took the time to follow up with me to assure that the order entered was complete, correct and what I wanted. I ultimately changed and added to my order a couple of times, and was always made to feel that the changes would not be forgotten and return as a head ache in the future.
Due to some unforeseen schedule changes, Revisions moved my delivery date out a couple of times. I would have been upset, had not Rick, Pat, Les and others continued to be upfront and communicative at all times. I was able to schedule my workload around these dates and not forced to continually move my schedule around. That was very important to me.
When m work order was ultimately scheduled, Mike Tragnitz and Frank Savona arrived at the job site early in the morning as promised and worked late into the day. I was constantly given status as well as included in the process and implementation. We have 2 young children, and it was nice that these gentlemen were concerned about a quality job, but also nap times. They finished the job on time and did not hinder my children’s schedule. Happy Children – Happy Customer.
Lastly and most importantly, the job looks awesome. We are glad that we selected “Top of the Line windows installed by a “Top of the Line” company
Thank you for a job well done from a very satisfied customer.
Tim & MaryAnn Q., Chicago
Just wanted to take the opportunity to thank you. From my first appointment with Patrick to the final detail and the plastic cover for the window mechanicals, the job was handled very professionally
Patrick was extremely patient and knowledgeable. The carpenters who were responsible for the installation were skilled, courteous and talents….the windows look great.
Thanks for everything.
Hale D., Wilmette IL
Your installation crew did a great job installing and cleaning up.
Lorraine B., Lombard IL
Just wanted to take a minute to say “Thank You” for the help with my screen. I thought you all were great before this in your workmanship and service, and have told people so, but fixing my screen and then dropping it at my home, was above and beyond.
Grace S., Chicago IL
I have just completed staining and polyurethaning the 25 new windows Leo and Bruce put in for me in June. All I can say is that they are really beautiful and I couldn’t be happier with my Marvin windows.
My window replacement was a painless experience because of Leo and Bruce. They were excellent workers who were courtesy, newt, on time and most of all expert craftsmen. I have not found one flaw in any of my 25 windows that I refinished.
From your sales representative, Patrick D’Amico, who did a great job explaining the type of windows I needed and their features to Leo and Bruce, who installed them, working with Re-visions was a renovation wonder.
I have and will continue to recommend Re-visions for window replacement to all my friends and neighbors.
Thank you for a job well done.
Carol M., Chicago IL
This is a rare opportunity for me as I am used to writing letters chastising a company for poor quality workmanship and horrendous customer service. My experience with Re-visions has been quite the opposite. Your work should not go unrecognized, as it is extremely difficult to find a company with your standards of quality workmanship, customer service and professionalism. You are head and shoulders above the rest and should be commended for your commitment to excellence.
Please pass along my gratitude to Patrick D’Amico, who assisted with the consultation, Rick who coordinated the installation and Rob Daugherty and Bruce Jara who worked tirelessly to install our windows.
For those of you considering another window company…..don’t do it. Call be before you make the mistake. These guys are the best!
David E., River Forest IL
Thanks so much. The windows look great. Rob & Dino did a terrific job and were a pleasure to work with.
Greg & Eileen W., Skokie IL
I wish to thank you for your excellent work. The doors and windows that you replaced in my home are wonderful. Your staff was extremely professional and diligent. The work was completed in the exact time and fashion that you indicated. Your company made all of the necessary changes in order to complete the job in a satisfactory fashion. If I should ever need additional window or door work, I would only use Revisions. Thank you for a job well done!
Iliana S,M.D.,Northbrook IL
Just a quick note to tell you how pleased I am with the 3 gentlemen whom Re-visions had replace the windows in my condo in Chicago.
Not only were the 3 gentlemen extremely nice, they were very diligent in their workmen like manner and considerate of the property around them. Please give them my thanks.
Jerry L, Chicago
Enclosed is my final payment. Leo and his assistant did a wonderful job. Clean, neat and very efficient. The company should be proud of worker’s that take pride in their work.
John S., Downers Grove IL
Two weeks ago we had the windows in the front of our house replaced by your company and I wanted to share our complete satisfaction with your installers and the Marvin windows.
Specifically, Rob Daugherty is a wonderful ambassador for your company. Bright, knowledgeable and very pleasant and it was obvious that he takes pride in his work.
Bob Johnson, although a relatively new employee for your company also represented himself in a most professional manner.
Perhaps you know that we plan to do the back of our house next spring and we have every intention of using Revisions again so I am requesting that when we do this that you assign Rob Daugherty as the project leader.
Again, thanks for a great job.
Edward H., Long Grove IL
Thanks for taking care of my friend, Doug L. He’s elated with the project.
Will Marvin, Marvin Windows & Doors
Want to “Thank” Brian & Rob for doing such a “Great” job.
And a Special Thanks to Rob for returning my dining room window, that was very kind and very much appreciated.
Zen & Lynn, B., Wood Dale IL
Thank you so much for such a wonderful rehabbing experience. The windows look fantastic!
The crew was absolutely great. They were friendly, efficient and clean. Thanks again.
Ron & Laura S., Western Springs IL
I want to thank you and your company for very good service in my window replacement.
My windows look really nice and are a vast improvement over the originals. I have enclosed the before and after pictures.
Also, I want to let you know that I talked with the City of Aurora Preservation Commission, and recommended your company be included in their list of quality contractors.
Brian R., Aurora IL
Thanks for a job well done! The Marvin windows sold themselves, but you were the reason I selected Revisions to perform the installation. Knowledge of the product, suggestions on how to best approach the project, attention to my concerns, and your pleasant nature and patience with a novice were what convinced me Revisions was the best possible company to deal with.
You informed me that “anyone can sell windows but backing the sale with experienced staff was the key to successful installation”. You were absolutely correct! Mike T, John S, and Scott deserve high praise for the way they conducted themselves. I received more than their expertise in carpentry and demolition. For three days they willingly answered all my questions, were considerate of my needs and property, gave me a thorough demonstration on window operation, and as an added bonus did it all with friendly and pleasant attitudes from morning till night.
My thanks to all involved for making my window purchase a satisfying and enjoyable experience.
Norri D., Glenview IL